Polices

Bookings can be made by email to the following address: info@aventurastropicales.com or the phone (506) 27 35 51 95.

Groups and consumers in general, should follow Aventuras Tropicales Golfo Dulce.

safety procedures.

Groups of minors or students must be accompanied by a guardian.

For reasons of environmental impact management, se work with a maximum of 25 pax, per tour. In these cases we recommend the use of double kayaks. We consider groups from nine pax.

It is extremely important that prior to the arrival of the group inform us if:

There are children in the group.

If there are people with special needs.

If there are older adults.

Any particular concerning health or culture of customers.

This in order to provide high quality service and maintain the highest safety standards.

Customers must bring their own container for water, sun protection (hat, sunglasses, sunscreen). In the case of the tours three days or more, you are attached document list of things to bring to the tour when the reservation is made.

Children considerations in the operation of our tours.

The price is the same for children. No offer special rates as in the operation of adventure attend a group with children requires more effort and specialized care.

In the case of kayak tours:

For routes of three hours, children 3 to 12 years must be with an adult in a double kayak.

On the day tours and more, only children over 8 years must be in a double kayak with an adult allowed

Minors who wish to go in single kayak must have the required skill and approval of their parents. It is at the discretion of the tour leader if the child can perform the activity or not.

Any minor who participates in our tours must be accompanied by an adult responsible for the (parents, guardians)

External Policy Guide:

A guide post for the agency, has a CPL long as their work is involved in guiding the group, if you come as a tourist must pay the full amount, as a customer; this in the case of three-hour tours and a day. In the case of multi-day tours (multiday tour) A CPL is offered, from the sixth customer, as long as their work is involved in guiding the group, if you come as a tourist must pay the full amount, as a customer .

Policy Drivers:

Should drivers want to be involved in our tours, it must be negotiated beforehand.

Payment Policy:

Rates are descriptions of each of the tours, which includes the price. These described in the manual sales.

All our services must be paid at least 50% one month

in advance and the minimum total one week before the reserved date. Payments can be made by depositing in our current account National Bank C.R. to confirm payment sent via email the bank receipt is necessary.

Bank accounts:

On behalf of Aventuras Tropicales Golfo Dulce, has in colones, the National Bank of Costa Rica, has 100-01-094-003590-4. Customer account 15109410010035906. Phone (506) 22122000, SWIFT: BNCRCRSJ

On behalf of Robleto Alberto Herrera, dollar account, the National Bank of Costa Rica, has 200-02-094-000453-0. Customer account 15109420020004535. Phone (506) 22122000, Swift BNCRCRSJ

You can also pay by credit card, prior signed and sent to the e-mail address admin@aventurastropicales.com

For communication on the completion of payment, please do so at the following address: admin@aventurastropicales.com

Cancellation Policies:

Services canceled one month (30 days) before the date, the customer will be reimbursed in full.

Cancellations made between 29 and 15 days before the execution date will receive a refund of 50% of the deposit.

Cancellations made less than seven days in advance will receive a refund of 25%.

Cancellations one day before or "no show" not reimbursed. You appear intoxicated or drugged is considered a "no show" and can not participate in our tours.

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